Joe Harwood

http://www.eweb.org/ggg.htm

With temperatures reaching between 90 and 100, the Eugene Water and Electric Board is asking customers to voluntarily reduce water use. Oregon, like many parts of the western U.S., is currently in a drought and experienced a record low snow pack this year. EWEB Spokesman Joe Harwood isn't anticipating any mandated water restrictions, like in certain parts of California.

Harwood: "We don't think that's going to happen, and that's why we're taking this voluntarily approach because just because you can use water, doesn't mean you always should."

People text donations, they text votes to reality shows, now they can text a power outage. In time for winter weather, the Eugene Water and Electric Board has launched a new reporting service.

EWEB spokesman Joe Harwood says when their system was overloaded in February’s snowstorm, they started working on a solution. During that storm they also had to educate some younger customers who didn’t know they had to tell EWEB when their power was out:

KMTR News, Eugene

Following last week's snow and freezing rain Saturday, utility companies have been dealing with power outages throughout the South Willamette Valley.

According to the Eugene Water and Electric Board, thousands of customers are without power particularly in the South hills, the Laurel Hill Valley, and a portion of southwest Eugene. EWEB Spokesman Joe Harwood says crews have been working through night.

Harwood: "It's one of those things where we take two steps forward and three steps back."

Harwood says multiple crews worked until around 3 AM trying to restore power.

The last winter storm in December left hundreds of Eugene residents with frozen or burst pipes. That means more work for plumbers and utility workers, but the costs can be expensive for homeowners or renters. Joe Harwood is the Communications Coordinator for the Eugene Water and Electric Board. He has some tips for keeping your pipes from freezing.